BigLucky Cookie Policy

At BigLucky, we use cookies and similar tracking technologies to make your visit to our website smoother, safer, and more enjoyable. This Cookie Policy explains what cookies are, how we use them across biglucky.com, and how you can manage or control them. By continuing to browse our site or by using the Big Lucky Casino login page to access your account, you agree to our use of cookies as described below, unless you choose to disable them through your browser settings.

What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or tablet when you visit a website. They allow the site to recognise your device on return visits, remember your preferences, and provide information to the website owner about how the site is being used. When you visit BigLucky, we may place several cookies on your device to support core functionality, security, and performance.

Types of Cookies We Use

We rely on a combination of session cookies, which expire once you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them manually. We use both first-party cookies, set directly by us, and third-party cookies, set by our trusted partners such as payment providers, analytics tools, and game studios integrated into our platform.

Why We Use Cookies

We use cookies for several important reasons connected to how our casino biglucky operates. Our goal is always to improve your experience while keeping your account and data secure.

• We use essential cookies to keep you securely logged in after you complete the Big Lucky Casino login process, so you don't need to re-enter your credentials on every page.
• We use cookies to remember your language, currency, and regional preferences, including whether you are browsing our international site or the NZ version.
• We use performance and analytics cookies to understand how visitors interact with biglucky casino, which pages are most popular, and where we can improve navigation.
• We use functionality cookies to remember your settings, such as sound preferences or previously played games, so you don't have to reconfigure them each visit.
• We use security cookies to detect fraudulent activity, protect your account, and prevent unauthorised access to our services.
• We use marketing cookies, sometimes placed by our advertising partners, to show you relevant promotions and to measure the effectiveness of our campaigns, including our welcome bonus and cashback offers.

Essential Cookies

Some cookies are strictly necessary for our website and casino platform to function correctly. Without these cookies, core services such as account authentication, secure deposits, and withdrawal processing would not work properly. These cookies do not require your consent because they are essential to delivering the services you have requested when you registered with us. If you disable these cookies, parts of biglucky casino, including your ability to log in or complete transactions, may stop working as intended.

Performance and Analytics Cookies

We use analytics cookies to collect aggregated, anonymised information about how our website is used. This helps us identify which games, promotions, and pages are most popular, and it allows us to fix technical issues quickly. For example, this data helps us understand how players find information such as a big lucky casino review or details about our slots library, so we can make that content easier to access. We may use third-party analytics providers to help us process this data, but we do not permit these providers to use the information for their own independent marketing purposes.

Functionality Cookies

These cookies allow us to remember choices you make while using our site, such as your preferred currency, whether you want sound enabled while playing big lucky slots, or which games you have added to your favourites list. Functionality cookies make your return visits more convenient and personalised, without requiring you to reconfigure your account settings every time.

Advertising and Targeting Cookies

We, along with select advertising partners, use targeting cookies to deliver marketing content that is relevant to your interests, including information about our welcome offer, cashback promotions, or the Spinoleague Challenge tournament. These cookies also help us measure how effective our marketing campaigns are and avoid showing you repetitive advertisements. We may share limited, non-identifiable data with advertising networks for this purpose, but we never sell your personal information to third parties for unrelated marketing use.

Third-Party Cookies

Because our platform integrates services from payment processors, game providers such as Play'n GO, Pragmatic Play, and Evolution Gaming, and analytics companies, some cookies on our site are set by these third parties rather than directly by us. We carefully select our partners and require them to handle cookie data responsibly, but we encourage you to review the cookie policies of these third parties if you want more detailed information about how they process your data.

How Long Do Cookies Last?

The duration of a cookie depends on its type and purpose. Session cookies are automatically deleted once you close your browser. Persistent cookies remain on your device for a fixed period, which can range from a few days to a couple of years, unless you delete them earlier through your browser settings. We regularly review the cookies we use to ensure we only keep data for as long as necessary to fulfil the purposes described in this policy.

Managing and Controlling Cookies

You have full control over whether to accept or reject cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from specific websites, including biglucky.com. Please note that if you choose to disable or delete cookies, some features of our website, including your ability to complete the Big Lucky Casino login process or maintain saved preferences, may no longer function as intended.

• You can adjust your browser settings to refuse all cookies or to notify you when a cookie is being placed on your device.
• You can delete existing cookies stored on your device at any time using your browser's privacy tools.
• You can use private or incognito browsing modes to limit the cookies stored during a specific session.
• You can opt out of certain third-party advertising cookies directly through the advertising network's own opt-out tools.

Cookies and Your Personal Data

Some cookies we use may collect information that, combined with other data, could be used to identify you, such as your IP address or device identifiers. Any personal data collected through cookies is handled in accordance with our separate Privacy Policy, which explains in detail how we collect, store, and protect your information. We take reasonable technical and organisational measures to keep this data secure and to prevent unauthorised access.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own business practices. Whenever we make significant changes, we will update the effective date at the top of this page and, where appropriate, notify you through our website or via email. We encourage you to review this policy periodically so you remain informed about how BigLucky uses cookies across our platform.

Contact Us

If you have questions about our use of cookies, how to manage your preferences, or any other aspect of this policy, our support team is available around the clock. You can reach us via live chat at any time, through our Help Centre, or by emailing us directly at support@biglucky.com. We are always happy to clarify how BigLucky Casino uses cookies and to help you adjust your settings if needed.